1) A worker is facing an ethical dilemma involving differences between her personal values and the expectations of her team. What type of conflict is she experiencing?
Interrole
Intersender role
Intrasender role
Person-role
2) In a team with diverse backgrounds and cultures, which teamwork skill best increases cohesiveness?
Assertiveness
Compromise
Dependability
Tolerance
3) What is the term for when the desire for harmony in a group leads to poor decision-making?
Decision congruence
Group consensus
Groupthink
The slippage effect
4) If you heard from an employee of a laboratory that "it's a tradition here for us to stand up and defend the laboratory when someone criticizes it," you could assume that the laboratory employees have strong _______________________ norms.
ethical and social responsibility
improvement and change
organizational and personal pride
support and helpfulness
5) What can be predicted when a team is highly cohesive?
High member satisfaction
High-performance results
Positive performance norms
Status congruity
6) When two groups are in competition with one another, ____________ may be expected within each group.
less reliance on the leader
more conflict
more in-group loyalty
poor task focus
7) Which of these is essential for a true team?
Collective accountability
Homogeneous membership
Isolation from outsiders
Large size
8) Which term means everyone in a group agreeing on a solution, even if it's not their ideal choice?
Authority
Consensus
Majority-vote
Railroading
Access options
Get online access or buy a physical book.
Option 1: Online access
Unlock the answers to 8 questions for just $9.99
You'll get immediate access after payment.
Step 1
Enter the email address where you want us to send your order to.
Examelot
